If You Build It, They Still Won’t Read Their Email.

Originally posted on 7 July 2014 on the Performance Support Community of Practice (more about that CoP at the end, including information on becoming a member to get access to many of the links below): Last month’s Performance Support Webinar “Dispelling the Myths! Research & Guidelines to make PS REAL” with Dr. Frank Nguyen once again provided fascinating evidenced-based insights into some of the myths of designing effective Performance Support. Dr. Nguyen presented 6 myths of performance...
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